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Please click the links below to tour photo galleries of our model ship building process as well as shipping proceedures:
Tour Our Ship Building Process | Plank on Frame Construction
Safety Assured Packaging | Model Ship Measurements
Unfortunately, we are unable to return your call if you reside outside of the U.S.
Please contact us via email at info@modelusawarships.com with any questions you may have. Thank you.
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| How
much is shipping and what are my choices? |
SHIPPING OPTIONS
STANDARD GROUND- 5-7 Business Days
2ND DAY- Order must be placed by 2pm EST - Individual pricing is on each item page
OVERNIGHT - Order must be placed by 2pm EST - Individual pricing is on each item page
| Order Total |
Ground Shipping Cost
(U.S. 48 States) |
|
| to $69 |
$15 |
| $69.01 to $99 |
$20 |
| $99.01 to $129 |
$25 |
| $129.01 to $189 |
$30 |
| $189.01 to $239 |
$45 |
| $239.01 to $289 |
$50 |
| $289.01 to $369 |
$55 |
| $369.01 to $489 |
$60 |
| $489.01 to $689 |
$79 |
| $689.01 to $799 |
$99 |
| $799.01 to $1100 |
$150 |
| 1100.01 to $1999 |
$200 |
| $1999.01 and up |
Call or Email us for a quote |
Insurance is included
in the shipping cost.
- Shipping costs
listed are within the 48 United States.(please contact us to request
a quote for shipment to Alaska or Hawaii)
- We can also accommodate
worldwide shipping via Ocean or Air Freight. Please
contact customerservice@modelusawarships.com
for a quote
| When
will I receive my order? |
- Your order will be
processed within 3-4 business days.(provided the item is in stock and is
not a special order item) We ship Monday thru Friday, excluding holidays.
- You should receive
your order within 5-7 business days.
- When your order has
been shipped, you will receive a tracking number via email to allow you
to check the shipping status of your order.
| What
does it mean if an item does not have an "Order" button? |
- This simply means the
item is currently out of stock. Please send
us an email at orders@modelusawarships.com
for an estimated time of arrival. Some of these items may take 2-12 weeks
for delivery.
| How
will my items be shipped? |
- Most items will be
shipped via FEDEX Ground.(some oversized items may be shipped by
common carrier)
- In the event you require
expedited shipping, please email customerservice@modelusawarships.com
or call us toll free at 1.800.883.3197 for a shipping quote.
Note: Order must be placed by 2pm Eastern time to be received the following
day.
- Items may be shipped
separately to expedite your order
| Will
my items be insured? |
- Yes. For your peace
of mind, all items are fully insured.
| What
if my item arrives damaged? |
- We do all that we can
to ensure your item arrives safely. All models are securely packed with
foam sheets, foam peanuts and/or bubble wrap.
- Most items are shipped
double boxed.
- Please refer to our
Safety Assured
Packaging for specific details.
- Sometimes, even with
all the safety measures we take in packaging and shipping your order, there
could be some damage during shipment that was beyond our control. If you
experience this, please contact us to report any damage or defects within
2 days of receipt of shipment.
- In the event that you
do need to return an item, please send an email to returns@modelusawarships.com
or call us at toll free at 1.800.883.3197 within 2 days of receiving
your order.
We will accept authorized returns within 2 days as long as the items are
unused and in the original packaging. * Please send photos of any damage via
e-mail or hardcopy pictures by mail.
| Is
my satisfaction guaranteed? |
- 100%!
We pride ourselves in carrying the highest museum quality model ships
and accessories and we are confident that you will be extremely pleased
with your order. Nevertheless, rest assured that you can return anything
for any reason.
- We will gladly accept
your item for an exchange or full refund of your purchase price less
S&H charges. All returns must be made within 7 days of receipt, unused and
in the original packaging. Please contact returns@modelusawarships.com
for an RMA# - returns will not be accepted without one.
- We never charge a restocking
fee!
- 1. Order online
24 hours a day, 7 days a week, 365 days a year! - Use our secure on-line
shopping cart and enter your shipping & credit card information - it's
as simple as that!
- 2. Order by Phone
- Call us toll free at 1.800.883.3197
- 3. Order by Mail
- Print your filled in order page (with credit card information if applicable)
and mail both the printed page and your payment to the address below.
| What
forms of payment do you accept? |
- For your convenience,
we accept Visa, Mastercard, American Express, Discover
as well as PayPal.
- We also accept
cashier's checks and personal checks. In the event you
use a personal check or cashier's check, please print your filled in order
page (with credit card information if applicable) Please make checks payable
to Hometown Market Square.
Mail both the printed page and your payment to:
Hometown Market Square
Dept: Model USA Warships
37 Worrall Road
Plymouth, MA 02360
*All orders by check or
money order will be shipped upon receipt of payment and have
been cleared(apprx. 7-10 days).
•Please note that all orders placed with a credit card that is based outside of the U.S. will be charged prior to the order being shipped.
| How
should I care for my model ship? |
- Besides preventing
dust and dirt from accumulating on your model ship, and preserving the museum
quality condition, a Model
Ship Display Case always increase the value of your model.
- Our model ships are
extremely detailed and intricate. They can easily be damaged because of
improper cleaning. We strongly suggest that you keep your model ship safely
in a display case to ensure you will enjoy the beauty of your model ship
for generations to come.
modelusawarships.com
is a 100% SECURE SHOPPING experience |
*Terms, conditions and pricing are subject to change without
notice. Because of the handcrafted nature of our products,all measurements
are approximate.
We do our best to ensure that all information provided at www.modelusawarships
is accurate and dependable.
However, in the unlikely event of typographical errors in descriptions, measurements
and pricing, Model USA Warships cannot be held responsible or liable for any
such errors or discrepancies.
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Please
feel free to contact Model USA War Ships with any questions or concerns you
may have.
Suggestions as to how we may better serve your needs are always welcome.
Call 1-800-883-3197
or email info@modelusawarships.com
Order online or offline

Model
USA Warships - The internet authority
on tall ship models.
ModelUSAWarships.com
is a division of
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See what our customers have to say about us!
"...
The quality of the models is superb, the quality of the ships, marvelous. Unfortunately, the Bluenose II had its rigging tangled in shipment. I believe the box was turned over several times. However I contacted Model USA Warships and they have been most accommodating about accepting re-shipment. I will replace the model with another selection - and possibly order other models!
The crating, packing and fisturing of the models for shipment is quite extraordinary - well concieved and carried out. I am very happy with the purchases and recommend this company without hesitation."
J. Koncelik
"Melissa was great to work with. Excellent product at a better price than other sites."
Alysia Sayre
Florida Decorators Warehouse
"Very responsive and good. Would shop with them again."
Kathy Finch
"Purchase and delivery of the item I ordered were handled with great speed and I received the item faster than expected. Very efficient operation."
Bruce Tomasello
"This purchase was quickly filled and shipped immediately. It was packaged professionally and arrived without any damage. My contact with the customer service dept was professional and extremely helpful. I was so pleased I made a second purchase from this merchant. I would definitely recommend them to a friend."
Timothy Frederick
"San Felipe and Royal Louis finally reached Islamabad(Pakistan) after a long long journey of six months (with breaks) by road (Plymouth to Washington to Newark), by sea (Newark to Karachi) and by train (Karachi to Rawalpindi / Islamabad). Both ships are in excellent shape and are actually more beautiful than their pictures on your website."
"All in all it was a pleasure doing business with you and the model ships you sent will give my family and my brother's family Dr. Aly Abrar Khokhar (Royal Louis)} hours and hours of pleasure and will very obviously be the focal point and pride of our homes. Hope to refer more people your way."
With regards and best wishes,
Colonel Salman Qasim Khokhar
"We received our ship today and it is breathtaking. Thanks again for the discount and the prompt service."
Regards,
Tom Turton
"Dear Model USA Warships:
I want to tell you how impressed I am at the quality of the "shrimp Boat" I just received and the great service you have provided. I am new to Model USA Warships and am thrilled that I found you. I have searched for quality model boats from Seattle to San Diego with little success. Now I can do it on line! Thanks!"
Larry Fancher
"Dear Melissa,
Indian Girl canoe has safely voyaged to NZ .... it's perfect ... many thanks for your help!"
Catriona Maclean
"Dear Melissa,
The pirate ship has arrived in great shape!!!!!!!!!!!!!!!!!!!!!! The friend I purchased it for is ecstatic. It is beautiful.
The ship was very well packaged and the driver got the box here in dry and undented fashion. He stayed while we opened it to ensure the inside was not damaged. I am very impressed with The Custom Companies, Inc. delivery.
You have been outstanding in making all of this happen! I have the utmost respect for you and your company. My friend collects ships and I hope to be purchasing collector ships for many years. You have created a very loyal, repeat customer. (I'm not sure that will excite you considering the trouble my order brought (:>).
Thank you so very much! Your customer-centric behavior is rare and invaluable. Please share this with others in your management team as I want them to appreciate what you bring to the customer."
Barb -Jean Moyer-Williams
"Dear Melissa,
I received the US Constitution in perfect condition! I have been working a solid hour carefully removing her from the crating. I can honestly say, I am now an expert in performing this tedious task.
I want to thank you and your company for meeting and surpassing my expectations not only in the quality of the model ship but in the Great Customer Service provided to insure my complete satisfaction. In this day an age this is a hell of an accomplishment."
"The ordering process was quick and easy. This is a very reputable company and I highly recomend them!"
Best regards,
Tom Quartararo
"Aloha,
Just wanted you to know I got the ship last week....in perfect condition I may add, and it now graces my living room - a reminder of my trip to see the REAL Wasa in Stockholm last summer. Thank you very much!
Dexter S. Kekua"
"Melissa:
I received the replacement today and everything is in good order. Thanks for your help. It is a pleasure to deal with people and companies that are responsive to their customers.
Thanks again,
Buz Wheless |